Shipping

When you shop on Floccs, your item is shipped via our smooth, trackable DHL shipping solution. You pay for shipping at the same time as purchasing the product, directly in the app.

The seller ships within 5 days: As soon as you've paid, a shipping label is generated for the seller, who has 5 days to drop the parcel at their DHL service point.

Track your parcel: Once the seller has handed in the package, you receive a tracking number in the app so you can follow the delivery all the way.

Collect in time: You'll receive a notification (SMS, email or push) when the parcel has been delivered to your pickup point. Make sure your delivery address is completely correct before completing your purchase.

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